About Me.
I'm a multidisciplinary Web Designer, Digital Designer, and Customer Service Afficionado. I enjoy making simple and beautiful things that speak to the human experience.
Originally from New York , raised in Georgia (Go Dawgs) , currently living near Washington D.C.
Skillset.
01/2024 - 05/2024
• Software engineering consultant for both public and private sector clients
• Solving client software development needs in the DMV area
07/2023 - Present
•Worked closely with clients to develop brand-consistent websites, enhancing
functionality while prioritizing effective communication, storytelling, and attention to detail.
•Provided consultation on search engine optimization and social media strategies to
optimize web visibility and user engagement
02/2016 - 08/2020
•Focused on consistent customer service, resolved passenger inquiries and complaints
promptly, and created a comfortable experience for all onboard
•Managed multiple tasks and competing priorities in a fast-paced environment
•Served over 100 customers daily, achieving a 100% satisfaction in both customer and crew
surveys for exceptional interpersonal skills, quick problem-solving, and strong teamwork
Work Examples.